Lakhi Bangla Privacy Policy — Your Data, Our Responsibility

At Lakhi Bangla, we see your presence on our platform as a relationship built on trust. When you use our platform — whether you're creating an account, placing a bet, or simply browsing the website — you naturally share certain information with us. This Privacy Policy explains how we use that information, where we store it, and how we keep it safe.

This Privacy Policy applies to the Lakhi Bangla website, mobile application, and all associated services. By using our services, you are deemed to have agreed to this policy.

Lakhi Bangla collects different types of information for different purposes. Below is a detailed breakdown of what data is collected and how.

We only collect information that is strictly necessary to provide our services. Collecting unnecessary or excessive data goes against our policy.

Lakhi Bangla uses the data it collects for the purposes outlined below. Each use has a clear reason behind it, and we never go beyond those boundaries.

• Account Management: Keeping your account active, verifying logins, and ensuring account security.
• Identity Verification: Your data is used to complete the KYC process and verify your age.
• Transaction Processing: Payment information is used to securely process your deposits and withdrawals.
• Customer Support: Your data is used to resolve issues and respond to your queries.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To analyze user experience and improve the platform.
• Legal Obligation: To comply with regulatory guidelines and legal requirements.
• Bonuses & Promotions: To send you relevant offers (subject to your consent).

Lakhi Bangla retains your data only for as long as necessary. Your data is kept while your account remains active. After account closure, certain data may be retained for a defined period to meet legal and regulatory obligations.

• Transaction-related data is generally retained for up to 5 years.
• KYC documents are retained in accordance with legal requirements.
• After the retention period, data is securely deleted or anonymized.
• The same security standards are applied to backup servers as well.

All data is stored in encrypted form. Only authorized personnel may access information for specific, defined purposes.

Lakhi Bangla never sells your data. However, limited information may be shared with trusted partners where necessary to deliver our services.

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket — to process transactions.
• Identity Verifier: Authorized verification body for completing the KYC process.
• Law Enforcement: Based on a valid court order or government directive.
• Security Partners: To detect and prevent fraud.

The Lakhi Bangla website uses cookies. Cookies are small data files stored in your browser that help our website function properly.

• Essential Cookies: Essential for maintaining your login session and ensuring security.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze platform usage — fully anonymous.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may cause some features of the website to stop working.

At Lakhi Bangla, you have full control over your own data. Your rights are detailed below.

Lakhi Bangla strictly follows an 18+ policy. We do not knowingly collect or store data from anyone under the age of 18. If we become aware that a minor's information has been submitted to us by mistake, it will be deleted immediately.

A note for parents — please ensure your children cannot access this platform. If you become aware of any minor holding an account, kindly contact us immediately.

Lakhi Bangla uses the latest technology and methods to keep your data secure. Our security measures meet bank-grade standards.

• 256-bit SSL Encryption: All data transmissions occur through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Firewall Protection: Prevention of unauthorized access and cyber attacks.
• Regular Security Audits: Regularly reviewed by third-party experts.
• Restricted Access: Only authorized personnel with a specific need may access the relevant data.
• Real-Time Monitoring: Suspicious activity is detected and blocked in real time.

In the event of a data security breach, we will notify affected users as quickly as possible in accordance with legal requirements.

Lakhi Bangla may update this Privacy Policy from time to time — to reflect legal changes, the addition of new services, or improvements for our users.

• A notice will be posted on the website for any significant changes.
• You may be notified of any changes via your registered email.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch. Our dedicated privacy team will handle your matter with the utmost care.

• Email: privacy@lakhibangla.com
• General Support: support@lakhibangla.com
• Live Chat: Chat button at the bottom right corner of the website.
• Response Time: Typically within 24–48 hours.

We take every request seriously and are always committed to keeping your information secure.